1 00:00:00,000 --> 00:00:03,380 A tour of KenYard. The phone app, and the KenYard windows on the web 2 00:00:03,380 --> 00:00:08,880 KenYard works on a phone and on the web. This is the phone app's first screen. 3 00:00:08,880 --> 00:00:17,170 Someone new chooses what to create: a yard, a logistics company, or, for a driver with their own truck, I'm a driver. 4 00:00:17,170 --> 00:00:24,360 Someone joining a yard or a company chooses Have an invite code, and types the code they were given. 5 00:00:24,360 --> 00:00:27,220 On the web. The KenYard windows 6 00:00:27,340 --> 00:00:33,960 On the web, KenYard is a folder on the desktop. What it holds depends on who you are. 7 00:00:33,960 --> 00:00:38,640 Amina owns Mlolongo Yard. Choose Gate. 8 00:00:38,640 --> 00:00:47,140 Gate is the gate on a computer: start a shift, then look up a truck by its plate. On site and Held are down the side. 9 00:00:47,140 --> 00:00:54,220 Yard is where the yard is run. 10 00:00:54,220 --> 00:01:00,240 Today shows what is inside now: trucks, held trucks, customs loads and trailers. 11 00:01:00,240 --> 00:01:10,030 Down the side are the visits, held trucks and trailers left, then Accounts and Prices under Money, and the checks, from Counts to Licence. 12 00:01:10,030 --> 00:01:12,900 Companies and drivers 13 00:01:13,220 --> 00:01:19,680 Hassan runs Tana Haulage, a logistics company. Companies work in Fleet. 14 00:01:19,680 --> 00:01:29,040 Fleet has the company's drivers, its rigs, its visits at every yard, its trailers left at yards, and its accounts with each yard. 15 00:01:29,040 --> 00:01:36,580 Wanjiru Kamau drives for Tana Haulage. Drivers have Driver, where they register what they drive. 16 00:01:36,580 --> 00:01:39,680 Over many yards 17 00:01:39,930 --> 00:01:47,280 Where an authority oversees yards in KenYard, its people have Enforcer. Ruth works for one. 18 00:01:47,280 --> 00:01:59,360 Yards lists every yard with its licence, the trucks inside, customs loads and flags. Flags, the customs queue, inspections, notices and licences are down the side. 19 00:01:59,360 --> 00:02:04,840 Each chapter after this one takes one job, starting with opening a yard. 20 00:02:06,010 --> 00:02:09,460 Opening your yard. The yard's name and the company that runs it 21 00:02:09,460 --> 00:02:17,410 To open a yard, sign in to the KenYard app. The first screen asks what you want to create. Choose A yard. 22 00:02:17,410 --> 00:02:23,960 Type the yard's name, the way drivers and companies know it. Here, Mlolongo Yard. 23 00:02:23,960 --> 00:02:28,980 Then the name of the company that runs the yard. Choose Open. 24 00:02:28,980 --> 00:02:35,340 The yard is open. The app opens on the gate screen, with you as the yard's owner. 25 00:02:35,340 --> 00:02:43,390 A new yard starts with one gate, Gate 1, and a starting price list. The next chapter changes both, on the web. 26 00:02:44,380 --> 00:02:48,140 Gates and prices. The yard's lanes, and what a stay costs 27 00:02:48,140 --> 00:02:54,330 The rest of a yard's setup is in Yard, on the web. Gates is under Checks. 28 00:02:54,330 --> 00:03:04,440 Each gate is a lane that trucks come in or go out through. A new yard has Gate 1. Type a name under New gate, here Gate 2, and choose Add. 29 00:03:04,440 --> 00:03:07,550 Prices 30 00:03:07,930 --> 00:03:15,920 Prices is under Money. A new yard starts from a common price list, and every number in it can be changed. 31 00:03:15,920 --> 00:03:27,720 A band's charge is the whole price of a stay up to that length. For every truck: nothing up to two hours, 200 shillings up to eight hours, and 500 up to a day. 32 00:03:27,720 --> 00:03:33,970 Past the last band, Then adds 500 for every 24 hours started. 33 00:03:33,970 --> 00:03:42,830 A trailer left alone in the yard has prices of its own: 300 shillings for every 24 hours started. 34 00:03:42,830 --> 00:03:48,750 Free for is a grace time, in minutes. A stay that short costs nothing. 35 00:03:48,750 --> 00:03:56,180 The entry levy is a flat charge on every visit. Type 50, and choose Save prices. 36 00:03:56,180 --> 00:04:08,250 Saving never changes the old prices. It saves the new ones as a new version, here version 2. Each visit keeps the version it was charged at, and new visits use the new one. 37 00:04:08,250 --> 00:04:15,810 Plus Band adds a band, and Remove takes one away. Each save makes another version. 38 00:04:17,150 --> 00:04:20,660 More on prices. Account discount, caps, and extra charges 39 00:04:20,660 --> 00:04:30,580 Prices has a few more settings. The account discount takes a share off the stay for visits charged to a company's account. Here, 10 percent. 40 00:04:30,580 --> 00:04:42,480 Each kind of vehicle can have caps: at most so much for any 24 hours, and at most so much for a visit. Every truck here pays at most 400 for any 24 hours. 41 00:04:42,480 --> 00:04:51,260 Extra charges are what the gate can add when a truck leaves, such as clamping. Choose Extra charge, name it, and give its price. 42 00:04:51,260 --> 00:04:56,150 Choose Save prices. They are saved as a new version. 43 00:04:56,150 --> 00:04:59,010 An extra charge at the gate 44 00:04:59,320 --> 00:05:07,930 When KDB 456B leaves, Peter chooses Check. The yard's extra charges show above the bill. 45 00:05:07,930 --> 00:05:14,940 The truck was clamped, so he ticks Clamping, and its 2,500 shillings join the bill. 46 00:05:14,940 --> 00:05:21,840 This visit is on Tana Haulage's account, so nothing is paid at the gate. He chooses Let out. 47 00:05:22,920 --> 00:05:26,410 Your people. Join codes for the yard's staff, and revoking a code 48 00:05:26,410 --> 00:05:31,900 Staff join a yard with a join code. Join codes is under Checks. 49 00:05:31,900 --> 00:05:45,350 Choose the role. A gate inspector records trucks in and out and takes payment. A yard supervisor clears held trucks. A yard manager runs the yard: gates, prices, accounts and staff. 50 00:05:45,350 --> 00:05:54,410 People says how many may join with the code: one, five or twenty. For one gate inspector, leave it at one, and choose New code. 51 00:05:54,410 --> 00:06:02,320 The code is listed with its role, how many have used it, and the date it works until. Give it to the person joining. 52 00:06:02,320 --> 00:06:08,450 A code made by mistake can be revoked. Here, a yard supervisor code. 53 00:06:08,450 --> 00:06:13,700 Choose Revoke beside it. Nobody can join with it after that. 54 00:06:13,700 --> 00:06:16,660 Joining on the phone 55 00:06:16,920 --> 00:06:25,110 Peter Njoroge is the new gate inspector. He signs in to the KenYard app, and chooses Have an invite code. 56 00:06:25,110 --> 00:06:27,940 He types the code Amina made. 57 00:06:27,940 --> 00:06:35,030 He chooses Join, and the app opens on the gate screen at Mlolongo Yard, as gate inspector. 58 00:06:35,030 --> 00:06:40,830 Back in Join codes, the used code is gone. The list shows only open codes. 59 00:06:41,810 --> 00:06:45,240 Shifts and payments. Cash at the gate, M-Pesa, and the inspector's shift 60 00:06:45,240 --> 00:06:51,640 How the gate takes money is set in Settings, in the Admin folder. 61 00:06:51,640 --> 00:06:59,120 Under Truck yard, choose Yard gate. These settings are made for the company, Mlolongo Yards Limited. 62 00:06:59,120 --> 00:07:07,890 Cash at the gate starts off: the gate takes M-Pesa, or charges a company's account. To take cash as well, turn it on. 63 00:07:07,890 --> 00:07:14,960 Tick Allow descendants to inherit this, so the company's yards take cash too. Then save. 64 00:07:14,960 --> 00:07:17,860 M-Pesa 65 00:07:18,170 --> 00:07:24,300 M-Pesa payments go to the company's own paybill or till. Choose M-Pesa. 66 00:07:24,300 --> 00:07:34,980 Enter its shortcode and the keys from Safaricom's Daraja portal, first for the sandbox to test, then for production. Make live turns production on. 67 00:07:34,980 --> 00:07:43,100 Register these on Daraja lists the addresses Daraja sends payments back to. On this test computer they are blank. 68 00:07:43,100 --> 00:07:46,100 The inspector's shift 69 00:07:46,360 --> 00:07:51,760 Each inspector works in shifts. On the phone, Peter chooses Start shift. 70 00:07:51,760 --> 00:07:58,730 Float is the cash he starts with in hand. Here, 500 shillings. He chooses Start. 71 00:07:58,730 --> 00:08:03,600 The bar now shows the shift open, with the cash that should be in the till. 72 00:08:03,600 --> 00:08:16,590 Cash taken at the gate goes into the shift's till. At the end, End shift asks for the cash counted, and KenYard compares it with what the till should hold. A later chapter ends a shift with real takings. 73 00:08:17,500 --> 00:08:21,010 A truck comes in. Recording a truck at the gate on the phone 74 00:08:21,010 --> 00:08:28,110 A truck comes in. At the gate, Peter types its plate, or takes a photo of it, and chooses Look up. 75 00:08:28,110 --> 00:08:42,160 KDA 123A is a rig Tana Haulage has registered, so its driver and trailer fill in by themselves: Wanjiru Kamau, and trailer ZH 5481. 76 00:08:42,160 --> 00:08:47,740 Containers go under Containers. Choose Container, and type its number. 77 00:08:47,740 --> 00:08:57,340 KenYard checks the number's check digit, so a typing mistake shows at once: Not a valid container number. Peter corrects the last digit. 78 00:08:57,340 --> 00:09:01,590 Then the seal numbers, and the e-seal if there is one. 79 00:09:01,590 --> 00:09:05,810 And the transit document number, from the customs papers. 80 00:09:05,810 --> 00:09:16,010 A seal, an e-seal or a transit document makes the visit a customs load. That comes from what is recorded at the gate. The driver is never asked. 81 00:09:16,010 --> 00:09:22,120 Choose Record entry. The truck is inside, and the gate is ready for the next one. 82 00:09:22,120 --> 00:09:25,040 A truck that isn't registered 83 00:09:25,180 --> 00:09:33,570 KCC 789C is looked up the same way. It isn't registered, so the app asks for the driver. 84 00:09:33,570 --> 00:09:37,510 Type the driver's name, ID number and phone. 85 00:09:37,510 --> 00:09:44,200 Then the trailer it brings, here ZF 2210, and choose Record entry. 86 00:09:44,200 --> 00:09:47,060 In the yard's records 87 00:09:47,350 --> 00:09:53,750 In Yard on the web, Today counts both trucks inside, and one customs load. 88 00:09:53,750 --> 00:10:01,700 Visits lists each visit: its code, the plates that came in, the driver, the company, and when it entered. 89 00:10:01,700 --> 00:10:07,310 The time of entry is KenYard's own clock, not the phone's. 90 00:10:09,030 --> 00:10:12,670 A truck goes out. The check at the gate, holds, and taking payment 91 00:10:12,670 --> 00:10:22,720 When a truck leaves, Peter looks it up the same way. KenYard shows what came in: the plates, the visit code, the driver, and the containers with their seals. 92 00:10:22,720 --> 00:10:33,130 Whatever has changed, he types what is leaving, or unticks what isn't. KDA 123A leaves as it came. He chooses Check. 93 00:10:33,130 --> 00:10:41,460 Nothing differs, so the charge shows: 50 shillings. The stay was short enough to be free, and the entry levy is 50. 94 00:10:41,460 --> 00:10:54,090 For M-Pesa, he types the driver's M-Pesa phone and chooses Send M-Pesa prompt. The driver enters their PIN on their own phone. Here, a test system stands in for M-Pesa. 95 00:10:54,090 --> 00:11:00,740 Once the driver has paid, Check again shows nothing left to pay. Let out lets the truck go. 96 00:11:00,740 --> 00:11:03,640 When something differs 97 00:11:03,800 --> 00:11:14,320 KCC 789C came in with trailer ZF 2210. It is leaving with ZE 3307. 98 00:11:14,320 --> 00:11:27,150 Peter chooses Check, and KenYard holds the truck: a supervisor must clear it. It lists what differs: ZF 2210 left behind, and a trailer that didn't come in. 99 00:11:27,150 --> 00:11:30,510 Whoever raised a hold can never clear it. 100 00:11:30,510 --> 00:11:37,690 Grace Mutua, the supervisor, finds it in Yard, under Held: what differs, and who raised it. 101 00:11:37,690 --> 00:12:05,060 She can clear a hold, or refuse it, and either way she gives a reason. ZE 3307 isn't this truck's trailer, so she refuses both. 102 00:12:05,060 --> 00:12:11,030 Refused, the truck cannot leave with that trailer. With the trailer it brought, it can. 103 00:12:11,030 --> 00:12:13,980 Cash, and the end of the shift 104 00:12:14,250 --> 00:12:22,160 The driver takes ZF 2210 after all. Check finds nothing different, and shows what to pay. 105 00:12:22,160 --> 00:12:27,850 Peter takes the 50 shillings in cash, and chooses Paid cash, then Let out. 106 00:12:27,850 --> 00:12:35,670 At the end of his shift, he chooses End shift, and types the cash counted: the 500 float, and the 50 he took. 107 00:12:35,670 --> 00:12:43,390 He chooses End, and the shift closes: 550 counted, what the till should hold. A shortfall would go to someone else. 108 00:12:44,280 --> 00:12:47,750 Trailers left. Trailers left in the yard, and collection passes 109 00:12:47,750 --> 00:12:53,660 Gate works on a computer too. Peter starts his shift here, with Start shift. 110 00:12:53,660 --> 00:13:03,420 KCF 336S comes in with trailer ZJ 4410. Type the plate, and choose Look up. 111 00:13:03,420 --> 00:13:12,950 It isn't registered. Add the trailer, the driver's name and ID number, and choose Record entry. 112 00:13:12,950 --> 00:13:15,940 Leaving a trailer 113 00:13:16,210 --> 00:13:23,250 Later, KCF 336S leaves without its trailer. Peter looks it up. 114 00:13:23,250 --> 00:13:33,390 He takes ZJ 4410 off Trailers leaving, and ticks that it stays in the yard. A trailer left on purpose holds nothing up. 115 00:13:33,390 --> 00:13:41,780 Check finds nothing different, and the 50 shilling levy is due. He takes it in cash, and lets the truck out. 116 00:13:41,780 --> 00:13:44,630 Collection passes 117 00:13:44,870 --> 00:13:51,330 In Yard, Trailers left lists the trailers left in the yard, since when, and for how long. 118 00:13:51,330 --> 00:13:58,320 To let a truck collect one, choose Collection pass, type the truck collecting it, and choose Issue pass. 119 00:13:58,320 --> 00:14:02,990 Give the driver this code. It works only for that truck. 120 00:14:02,990 --> 00:14:14,060 KBX 330Q comes in without a trailer, and is recorded as usual. 121 00:14:14,060 --> 00:14:24,410 When it leaves, Peter adds ZJ 4410 under Trailers leaving. A Collection pass box appears, and he types the driver's code. 122 00:14:24,410 --> 00:14:32,940 With a valid pass, Check finds nothing different. He takes the levy, and lets the truck out. 123 00:14:32,940 --> 00:14:39,890 Back in Trailers left, ZJ 4410 is gone: it has been collected. 124 00:14:40,970 --> 00:14:44,430 Company accounts. Accounts for logistics companies, and charging visits to them 125 00:14:44,430 --> 00:14:52,240 A logistics company can have an account with the yard, so its trucks don't pay at the gate. Accounts is under Money. 126 00:14:52,240 --> 00:14:58,400 Choose Account. Type the company's name and phone. 127 00:14:58,400 --> 00:15:10,530 Terms are Invoiced, billed every so many days, or Prepaid, paid in advance and stopped below a balance. Tana Haulage is invoiced every 30 days. Choose Open account. 128 00:15:10,530 --> 00:15:18,250 The account is listed, not linked yet. Link code makes a code for the company, so it sees this account too. 129 00:15:18,250 --> 00:15:21,180 The company links it 130 00:15:21,480 --> 00:15:28,000 At Tana Haulage, Hassan opens Fleet, and Accounts. He chooses Enter a link code. 131 00:15:28,000 --> 00:15:34,020 He types the code from the yard, and chooses Link. 132 00:15:34,020 --> 00:15:38,710 Tana Haulage now sees its account with Mlolongo Yard. 133 00:15:38,710 --> 00:15:41,650 Charging a visit to the account 134 00:15:41,900 --> 00:15:50,970 At the gate, KDA 123A is Tana Haulage's rig. When Peter looks it up, Charge to Tana Haulage is ticked. 135 00:15:50,970 --> 00:15:55,450 He records the entry, and the visit goes on the account. 136 00:15:55,450 --> 00:16:05,020 When the truck leaves, Check shows the charge as on account. Nothing is paid at the gate. Choose Let out. 137 00:16:05,020 --> 00:16:11,530 In the yard's Accounts, Tana Haulage is linked, and the visit shows under Not yet invoiced. 138 00:16:12,580 --> 00:16:16,010 For logistics companies. Drivers, rigs, visits, trailers left and accounts 139 00:16:16,010 --> 00:16:24,190 A logistics company works in Fleet. Drivers lists its drivers. Has the app marks those who joined with a code. 140 00:16:24,190 --> 00:16:33,390 To add a driver without the app, choose Driver, and type the name, phone, ID number and licence number. 141 00:16:33,390 --> 00:16:42,500 Choose Add driver. Drivers who use the app join with a code instead, made under Join codes below, with the role Driver. 142 00:16:42,500 --> 00:16:45,450 Rigs 143 00:16:45,680 --> 00:16:52,430 A rig says which driver drives which truck, with which trailers. Rigs lists Tana Haulage's. 144 00:16:52,430 --> 00:17:00,340 Choose Rig, and pick the driver. Type the truck plate and its trailer, or read them from a picture with From a photo. 145 00:17:00,340 --> 00:17:10,260 Choose Register rig. At any yard on KenYard, looking up KDB 456B now fills in Kevin and his trailer. 146 00:17:10,260 --> 00:17:13,150 At every yard 147 00:17:13,420 --> 00:17:22,260 Visits shows every visit by the company's trucks, at every yard it uses: here, Mlolongo Yard and Athi River Yard. 148 00:17:22,260 --> 00:17:28,740 Trailers left shows the company's trailers waiting at yards. Tana Haulage has none. 149 00:17:28,740 --> 00:17:34,930 And Accounts shows its account with each yard: what is not yet invoiced, and the balance. 150 00:17:35,950 --> 00:17:39,380 For drivers. A company's driver, and a driver with their own truck 151 00:17:39,380 --> 00:17:45,820 A driver who joined a company with a code sees the company's name, and Driver beneath it. 152 00:17:45,820 --> 00:17:55,890 Above are the rigs they drive: Wanjiru Kamau drives KDA 123A, with trailer ZH 5481. 153 00:17:55,890 --> 00:18:03,310 Below are their visits, at every yard: where the truck is inside now, and what each visit cost once it left. 154 00:18:03,310 --> 00:18:06,430 The same is on the web, in Driver. 155 00:18:06,430 --> 00:18:09,310 A driver with their own truck 156 00:18:09,410 --> 00:18:15,310 A driver with their own truck starts alone. On the first screen, choose I'm a driver. 157 00:18:15,310 --> 00:18:19,410 Type your name, phone and ID number, and choose Start. 158 00:18:19,410 --> 00:18:23,710 There are no rigs yet. Choose Register a rig. 159 00:18:23,710 --> 00:18:32,220 Under Register what you drive, take a photo of the plates, or type them: the truck plate, then the trailers. Choose Register. 160 00:18:32,220 --> 00:18:42,330 Otieno Ouma's rig is registered. At any yard on KenYard, looking up KBL 772M fills in his name and trailer. 161 00:18:43,200 --> 00:18:46,690 Cameras and the barrier. The site box, gate cameras, and the barrier 162 00:18:46,690 --> 00:18:51,360 Cameras and barriers are set up in Yard, under Devices. 163 00:18:51,360 --> 00:19:02,640 Most sites start with the site box: a small computer on the site's network that reads plates off the cameras, and works the barrier. Choose Device, and Site box. 164 00:19:02,640 --> 00:19:07,950 KenYard shows a pairing code. Enter it on the box within the hour. 165 00:19:07,950 --> 00:19:27,730 Then a camera through the site box. It faces the front of the truck, and counts trucks in and out. 166 00:19:27,730 --> 00:19:39,780 A camera facing the rear reads the trailer. And a barrier, opened by a relay on the box. 167 00:19:39,780 --> 00:19:45,700 Devices lists each one: its gate, what it does, and when it was last heard from. 168 00:19:45,700 --> 00:19:48,590 A camera read at the gate 169 00:19:48,880 --> 00:19:58,140 When the camera reads a plate, the gate shows it, here KDB 456B. Here, a test stands in for the site box. 170 00:19:58,140 --> 00:20:07,290 Peter chooses Use. It is Kevin Mwangi's rig, so the driver and trailer fill in. He checks them, and records the entry. 171 00:20:07,290 --> 00:20:10,200 A truck nobody recorded 172 00:20:10,470 --> 00:20:22,720 If the camera sees a truck and nobody records it within ten minutes, KenYard's check, every 15 minutes, tells the yard's managers, supervisors and owner. Never the gate. 173 00:20:22,720 --> 00:20:29,100 It shows on Today, with the plate the camera read, and comes to them as a notification. 174 00:20:29,100 --> 00:20:35,770 With a barrier at the gate, Let out opens it: KenYard sends the command to the site box. 175 00:20:36,890 --> 00:20:40,470 The yard's record. Today, visits, counts, the record log and the daily seal 176 00:20:40,470 --> 00:20:48,700 Today shows the yard as it is now: trucks inside, held trucks, customs loads, trailers left, and any alerts. 177 00:20:48,700 --> 00:20:55,950 Visits lists every visit, with what it was charged. Type a whole plate in the search to find its visits. 178 00:20:55,950 --> 00:21:02,830 Held lists what waits for someone to clear it. Here, the truck the camera saw that nobody recorded. 179 00:21:02,830 --> 00:21:05,800 Counts 180 00:21:06,030 --> 00:21:15,860 A walk-round count checks the books against the yard itself. Under Counts, type every plate seen, one per line, and choose Record count. 181 00:21:15,860 --> 00:21:24,610 KenYard compares the count with the books. Here, trailer ZH 9031 is on the books, but nobody saw it. 182 00:21:24,610 --> 00:21:27,610 The record log 183 00:21:27,900 --> 00:21:34,150 Every step at the gate is written to the record log, each one chained to the one before it. 184 00:21:34,150 --> 00:21:43,750 At the top, KenYard checks the whole chain. If anyone changed an old entry, even in the database, it would show where the record breaks. 185 00:21:43,750 --> 00:21:46,670 The daily seal 186 00:21:46,970 --> 00:21:52,750 Each night, KenYard seals the day before, and sends the owner its fingerprint. 187 00:21:52,750 --> 00:21:59,790 Record sealed for, with the number of steps, the last one, and its hash. Keep it, to check against later. 188 00:22:00,540 --> 00:22:03,870 Licence and notices. The yard's licence, and answering a notice 189 00:22:03,870 --> 00:22:13,250 Where an authority oversees the yards, it licenses each one, and can serve notices on it. The owner is told of a notice at once. 190 00:22:13,250 --> 00:22:21,680 In Yard, Licence shows the yard's licence: its status, its class, the date it runs until, and its conditions. 191 00:22:21,680 --> 00:22:26,330 Below it are the notices served on the yard, with their grounds. 192 00:22:26,330 --> 00:22:51,980 Choose Answer, type the yard's answer, and choose Send answer. 193 00:22:51,980 --> 00:22:56,500 The answer goes to the authority, which decides the notice. 194 00:22:57,630 --> 00:23:01,170 For the authority. Yards, licences, flags, the customs queue, inspections and notices 195 00:23:01,170 --> 00:23:08,510 An authority over the yards works in Enforcer. It reads the yards' records, and never changes them. 196 00:23:08,510 --> 00:23:17,290 Yards lists every yard: its company, its licence, the trucks and customs loads inside, open flags, and a score. 197 00:23:17,290 --> 00:23:20,130 Licences 198 00:23:20,480 --> 00:23:26,500 Licences is the register. Choose Issue, and pick the yard and its class. 199 00:23:26,500 --> 00:23:37,920 Then the dates it runs, the fee, and any conditions. Choose Issue licence. 200 00:23:37,920 --> 00:23:43,440 Mlolongo Yard is licensed, and the register shows the fee's invoice. 201 00:23:43,440 --> 00:23:46,280 Flags 202 00:23:46,550 --> 00:24:01,280 Flags shows what no single yard can see: the same plate inside two yards at once, a trailer that changes trucks between yards, a customs load moving from yard to yard, or a yard gone quiet with trucks on its books. 203 00:24:01,280 --> 00:24:06,040 The check runs on its own. Look now runs it at once. 204 00:24:06,040 --> 00:24:14,920 KDB 456B and its trailer, ZK 2209, are inside both yards at once. 205 00:24:14,920 --> 00:24:35,050 Deal with it records what was done, as Handled, or Dismissed. 206 00:24:35,050 --> 00:24:37,920 Customs queue 207 00:24:38,160 --> 00:24:45,770 The customs queue lists customs loads that have been inside a yard past their hours. There are none now. 208 00:24:45,770 --> 00:24:48,720 Inspections 209 00:24:48,980 --> 00:24:53,800 To inspect a yard, pick it under Inspections, and choose Plan. 210 00:24:53,800 --> 00:25:08,220 At the yard, choose Record. Type the plates on site, and the findings, and save. KenYard compares the plates with the yard's own books. 211 00:25:08,220 --> 00:25:11,120 Notices 212 00:25:11,390 --> 00:25:17,880 Notices are served on a yard. Choose Serve a notice, and pick the yard and the kind. 213 00:25:17,880 --> 00:25:34,610 Give the grounds and a deadline, and choose Serve. 214 00:25:34,610 --> 00:25:41,770 The yard's owner and managers are told at once. When the yard answers, Decide records the outcome. 215 00:25:42,840 --> 00:25:46,210 The yard map. Zones and bays, the live map, how full the yard is, and bays at the gate 216 00:25:46,210 --> 00:25:57,560 A yard is laid out as zones, and numbered bays inside them. Each bay is for a rig, a rigid truck, or a trailer only. Layout shows Mlolongo Yard's three zones. 217 00:25:57,560 --> 00:26:06,140 To add a zone, give it a name and a short code. The code starts each bay's number. Here, an overflow area, code C. 218 00:26:06,140 --> 00:26:12,350 Then add its bays in one go: from 1 to 10, for rigs. Choose Add. 219 00:26:12,350 --> 00:26:25,240 A bay can be changed later: power for refrigerated trailers, hazardous loads allowed, or closed for a while. Its past stays are kept. A bay is never deleted, only retired. 220 00:26:25,240 --> 00:26:28,120 The live map 221 00:26:30,300 --> 00:26:44,230 Yard map draws each zone with its bays. Green is free, blue is in use, red is a held truck, and orange is a truck or trailer past the yard's long-stay or customs hours. Closed bays are grey. 222 00:26:44,230 --> 00:26:50,220 Choose a bay to see what is in it. A26 holds a truck the gate has held. 223 00:26:50,220 --> 00:26:57,980 A truck can be moved to another free bay that fits it. The move is written to the record, with who moved it and when. 224 00:26:57,980 --> 00:27:00,990 How full the yard is 225 00:27:03,950 --> 00:27:09,010 Today now shows the bays free in the whole yard and in each zone. 226 00:27:09,010 --> 00:27:18,650 Below the list, bays in use by hour over the last seven days. The dashed line is the number of bays. Choose a zone to see only its bays. 227 00:27:18,650 --> 00:27:21,550 Counting a zone 228 00:27:23,700 --> 00:27:31,600 A walk-round count can be done one zone at a time. Choose the zone, and type each plate with the bay it stands in. 229 00:27:31,600 --> 00:27:40,490 ZH 9031 is on the books in T2, but was found in T3. The count shows it as in the wrong bay. 230 00:27:40,490 --> 00:27:43,470 Bays at the gate 231 00:27:43,680 --> 00:27:55,500 At the gate, once Peter looks a truck up, KenYard suggests the first free bay that fits it. 232 00:27:55,500 --> 00:28:05,210 He can choose another free bay with Change. Needs power keeps to bays with power. When no bay fits, the gate says FULL before the truck comes in. 233 00:28:05,210 --> 00:28:15,030 Choose Record entry. The truck is in, in its bay. If another gate took that bay a moment before, KenYard gives the next free one and says so. 234 00:28:15,030 --> 00:28:23,120 When a truck leaves its trailer behind, the trailer keeps the truck's bay. The bay is free again once the trailer is collected. 235 00:28:24,130 --> 00:28:28,290 Signs and lights at the gate. A message sign and traffic lights: adding them, what they say, and what the guard sees 236 00:28:28,290 --> 00:28:39,610 A gate can have a message sign facing the driver, and traffic lights. Both are optional, like the barrier: a gate can have none, one, or all of them. 237 00:28:39,610 --> 00:28:50,090 To add a sign, choose Device, and the kind. Here, a simulated sign, to try the yard out before the real one is up. 238 00:28:50,090 --> 00:29:10,320 Say which way it faces, and its size. A gate sign is usually two lines of sixteen characters. 239 00:29:10,320 --> 00:29:16,270 Devices lists each one, with what it shows now, and whether it is working. 240 00:29:16,270 --> 00:29:19,540 What the sign says 241 00:29:23,930 --> 00:29:31,540 Each zone can have an arrow, so the sign shows which way the bay is. Zone A is to the left. 242 00:29:31,540 --> 00:29:34,950 The yard's texts 243 00:29:41,460 --> 00:29:55,020 Under Settings, Gate sign texts holds what the sign says for each moment, in English and Swahili. The plate, the bay and the arrow are filled in. A line longer than the sign is marked before it can be saved. 244 00:29:55,020 --> 00:29:57,870 At the gate 245 00:29:58,130 --> 00:30:04,180 At the top of the gate, Peter sees each sign and set of lights, and what it shows now. 246 00:30:04,180 --> 00:30:20,660 When he looks a truck up, the entry sign shows its plate and the bay KenYard suggests. 247 00:30:20,660 --> 00:30:28,490 He records the entry, and the lights go green for the truck. After the seconds set under Settings, they go back to red. 248 00:30:28,490 --> 00:30:39,310 At the exit, when a truck owes money, the exit sign says PAY AT GATE, with the amount. 249 00:30:39,310 --> 00:30:51,090 The exit lights could not be reached, so the gate shows them as not working, and says what to do instead: direct trucks by hand. The gate never waits for a sign or lights. 250 00:30:51,540 --> 00:30:55,010 Bookings and monthly contracts. Spaces booked and paid ahead, arrival notices from companies, and bays rented by the month 251 00:30:55,010 --> 00:31:03,220 A yard with bays can take bookings. A driver, a company or the gate books a space for a time, and pays for it ahead. 252 00:31:03,220 --> 00:31:14,440 Turn bookings on here, under Settings. The yard also sets how long a booking may wait for payment, when its bay is kept, and when a truck counts as late, or as not coming. 253 00:31:14,440 --> 00:31:25,140 And what happens to the money: how much of a booking that never comes is kept, and until how many hours before the start a paid booking can be cancelled and refunded. 254 00:31:25,140 --> 00:31:27,980 The bay kept for a booking 255 00:31:30,040 --> 00:31:38,430 From an hour before the start, a bay is kept for the booking. The map shows it as Reserved, and the gate gives it to no one else. 256 00:31:38,430 --> 00:31:45,250 This one is kept for a truck booked for this hour. Its panel shows the booking's code and its times. 257 00:31:45,250 --> 00:31:48,120 Monthly contracts 258 00:31:48,370 --> 00:31:54,650 Bays A1 to A4 are reserved too: they are rented by the month to Tana Haulage. 259 00:31:54,650 --> 00:32:02,900 Under Contracts, the yard picks a company that has an account here, the bays it rents, the price per bay, and its trucks. 260 00:32:02,900 --> 00:32:12,580 The first month is invoiced on the start date, then every month, to the company's account. A change of bays or price is on the next invoice. 261 00:32:12,580 --> 00:32:15,440 Booking at the gate 262 00:32:17,360 --> 00:32:24,520 At the gate, Peter can take a booking for a driver who calls or walks up. Bookings lists those coming. 263 00:32:24,520 --> 00:32:35,980 He enters the truck, its trailer, from when to when, and the driver's phone. Before anything is paid, KenYard shows the spaces free for that time, the price, and the yard's rules. 264 00:32:35,980 --> 00:32:47,830 The booking has a code and a QR code: the driver shows either one at the gate. KenYard also sends the code by SMS to the phone given, and it is always here on screen. 265 00:32:47,830 --> 00:32:57,310 It can be paid by M-Pesa, a prompt to the driver's phone, or by paybill with the code as the account number. This driver pays cash. 266 00:32:57,310 --> 00:33:06,890 Paid, it is confirmed. Cash goes on Peter's shift like any other. A booking not paid within the time the yard set lapses on its own. 267 00:33:06,890 --> 00:33:09,860 The booked truck comes in 268 00:33:11,920 --> 00:33:17,840 When a booked truck arrives, Peter looks it up by its plate, or types the booking's code. 269 00:33:17,840 --> 00:33:22,940 KenYard shows it is booked, with the bay kept for it and what was paid. 270 00:33:22,940 --> 00:33:33,970 The truck goes to its bay. What was paid ahead counts when it leaves. Leaving early refunds nothing; staying past the booked end, the extra time is paid at the gate. 271 00:33:33,970 --> 00:33:44,040 This truck's booking is not paid. It cannot come in on it: Peter sees what is owed, and the driver can pay first, or come in as an ordinary visit. 272 00:33:44,040 --> 00:33:57,940 A truck named on a monthly contract is shown as such, and offered one of the contract's bays. Its visit has no charge. When all the contract's bays are in use, it comes in on the company's account instead. 273 00:33:57,940 --> 00:34:00,770 Late, and not coming 274 00:34:01,070 --> 00:34:16,180 A booked truck not in thirty minutes after its start is marked late. Three hours after, its bay is given up and the payment is kept, or refunded, as the yard set. A refund owed goes to a supervisor, who pays it back and clears it. 275 00:34:16,180 --> 00:34:19,120 A company's arrival notices 276 00:34:21,050 --> 00:34:27,740 A company with an account at the yard books from its own Bookings, and can send an arrival notice. 277 00:34:27,740 --> 00:34:36,370 Which truck, its trailers, and when it arrives. A bay is kept for it, and its visit goes on the company's account, as usual. 278 00:34:36,370 --> 00:34:43,340 Under Contracts, the company sees its monthly contracts and keeps the list of its trucks on each. 279 00:34:44,350 --> 00:34:47,720 Condition, terms and blind seals. Photos and damage at the gate, the driver's signature and the yard's terms, and seals checked blind 280 00:34:47,720 --> 00:34:56,390 A yard can check the condition of each truck, trailer and container at the gate, with photos, and have the driver sign for it. 281 00:34:56,390 --> 00:35:08,690 Under Settings, Condition and terms: at entry, or at entry and exit; how many photos all round; whether damage found at exit holds the truck; and whether the driver must sign. 282 00:35:08,690 --> 00:35:16,030 The damage list is the yard's own, in its own words. Each has a two-letter code underneath, for exports. 283 00:35:16,030 --> 00:35:25,550 Under Terms, the yard writes what drivers accept at entry. Saving makes a new version; each visit keeps the version its driver accepted. 284 00:35:25,550 --> 00:35:28,450 At the gate 285 00:35:28,670 --> 00:35:40,770 Peter looks the truck up. Before it can come in, the gate asks for its condition. 286 00:35:40,770 --> 00:35:45,190 First, photos all round: at this yard, at least two. 287 00:35:45,190 --> 00:35:51,540 Then each damage: which truck or trailer, the part, the side, what it is, and a photo of it. 288 00:35:51,540 --> 00:35:58,520 The driver reads the yard's terms and ticks to accept them, then signs once with a finger, for both. 289 00:35:58,520 --> 00:36:11,070 A driver who refuses to sign is recorded as refusing, with what they said and a photo. The truck comes in, or, where the yard requires a signature, it is held for a supervisor. 290 00:36:11,070 --> 00:36:19,180 This driver signs. Recorded: the photos, the damage and the signature are on the visit and on the yard's record. 291 00:36:19,180 --> 00:36:22,090 At exit, and blind seals 292 00:36:22,330 --> 00:36:31,670 At exit the condition is checked the same way, and damage that was not there at entry is flagged, or holds the truck where the yard says so. 293 00:36:31,670 --> 00:36:40,090 With the blind seal check, the gate is not shown the seal recorded at entry. Peter types the seal he reads on the box. 294 00:36:40,090 --> 00:36:49,360 KenYard compares. A different seal holds the truck. Every check is on the record, so seals cannot be tried one after another. 295 00:36:49,360 --> 00:36:52,340 The supervisor 296 00:36:52,620 --> 00:36:59,710 The supervisor sees both seals, the one recorded at entry and the one read at exit, and decides. 297 00:36:59,710 --> 00:37:04,930 And each visit's condition reports, with their photos, are under Visits. 298 00:37:05,960 --> 00:37:09,480 The watch list, and the KRA items. Who the gate warns about, holds or refuses; customs procedure, country and the transit licence QR 299 00:37:09,480 --> 00:37:17,520 The watch list: plates, drivers and companies the gate warns about, holds for a supervisor, or refuses. 300 00:37:17,520 --> 00:37:31,710 Each has a reason, which the guard sees, and an end date: a year, unless the yard sets another. 301 00:37:31,710 --> 00:37:37,510 Here, a truck that damaged the barrier: the gate will hold it for a supervisor. 302 00:37:37,510 --> 00:37:45,410 A yard can propose one of its entries to the enforcer, to apply at every yard. 303 00:37:45,410 --> 00:37:48,380 At the gate 304 00:37:48,660 --> 00:37:53,960 When a refused truck comes, the gate says so, and why. 305 00:37:53,960 --> 00:38:01,950 Only a supervisor can let it in, with a written reason. The reason goes on the record, and the yard's owner is told. 306 00:38:01,950 --> 00:38:19,430 Grace, the supervisor, writes why. 307 00:38:19,430 --> 00:38:22,500 Every yard 308 00:38:22,720 --> 00:38:34,440 The enforcer keeps a watch list for every yard. Its refusals are absolute: no yard can let the truck in. Yards' proposals wait at the top, to accept or decline. 309 00:38:34,440 --> 00:38:47,170 The enforcer also keeps the KRA rapid response units, where a customs load past its hours is reported. Their contacts are not published, so they are filled in here, or by a yard. 310 00:38:47,170 --> 00:38:50,070 Customs at the gate 311 00:38:50,300 --> 00:38:57,350 Each yard picks its unit under Settings; the notice for a customs load past its hours goes there. 312 00:38:57,350 --> 00:39:08,260 At the gate, a customs load records its procedure, C28 for transit or C40 under customs control, and the truck's country, guessed from the plate. 313 00:39:08,260 --> 00:39:23,300 And the transit licence QR. KRA has not published what it holds, so KenYard keeps exactly what it reads, and flags anything that is not a KRA link. This test QR is flagged: check the paper licence. 314 00:39:24,450 --> 00:39:27,900 Reports, and all your yards. A yard's stays, busy hours and money over a period; an owner's yards side by side, and copying between them 315 00:39:27,900 --> 00:39:38,180 Reports show a yard over the last thirty days, or any period: trucks in and out, the median stay, how often a truck was held at exit, and the money. 316 00:39:38,180 --> 00:39:45,140 How long trucks stay, and the median stay day by day: a yard that is slowing down shows here. 317 00:39:45,140 --> 00:39:52,270 The busy hours: bays in use by weekday and hour, on average, and the busiest hour of the week. 318 00:39:52,270 --> 00:40:01,430 Money by day: cash and M-Pesa taken, against what was charged. Revenue per bay counts each visit to the bay it stood in longest. 319 00:40:01,430 --> 00:40:09,990 The fleets, how trucks came, booked, on a notice, on a contract or walking in, and why trucks were held at exit. 320 00:40:09,990 --> 00:40:23,040 Each table downloads as a spreadsheet file, and so does every visit of the period. Money is shown only to whoever handles the yard's takings; the enforcer sees the stays, never the money. 321 00:40:23,040 --> 00:40:26,090 All my yards 322 00:40:26,650 --> 00:40:37,150 My yards shows an owner's yards side by side: inside now and bays free, trucks held, what needs looking at, and today's visits and takings. 323 00:40:37,150 --> 00:40:41,190 Below, the yards compared over thirty days. 324 00:40:41,190 --> 00:40:47,260 Prices, settings or the terms of entry can be copied from one yard to others. 325 00:40:47,260 --> 00:40:55,920 Prices become a new version at each yard; visits already charged keep theirs. The result for each yard is listed. 326 00:40:55,920 --> 00:41:05,950 Settings are chosen by group, or one by one. A setting the enforcer set for every yard is refused at that yard, and the rest still go in. 327 00:41:05,950 --> 00:41:12,090 The terms of entry are copied only when chosen here, as a new version at each yard. 328 00:41:13,220 --> 00:41:16,640 Messages to drivers, and overstays. Receipts, reminders and what is owed, by WhatsApp or SMS; the overstay steps; abandoned trucks and trailers 329 00:41:16,640 --> 00:41:29,000 KenYard can send drivers short messages: a receipt when the truck comes in, a note when it has stayed long, what is owed at the exit, a trailer ready to collect, and booking reminders. 330 00:41:29,000 --> 00:41:39,310 Each goes by WhatsApp first, and by SMS when WhatsApp does not go. Here is every message, the number it went to, partly hidden, and whether it went. 331 00:41:39,310 --> 00:41:44,160 A message that did not go says why, and can be sent again. 332 00:41:44,160 --> 00:41:53,750 How they read: each message in your yard's words, here with made-up details. English or Swahili; you can put your own words in Settings. 333 00:41:53,750 --> 00:41:56,730 Overstays 334 00:41:57,070 --> 00:42:08,480 Overstays lists the trucks past your hours, and the step each one is due: a reminder, then an overstay charge for every day, then a clamp, then tow or impound. 335 00:42:08,480 --> 00:42:17,570 KenYard only proposes. A person applies each step; the fee comes from your price list and goes on the bill at the exit. 336 00:42:17,570 --> 00:42:22,290 A clamped truck is held at the gate until someone else clears it. 337 00:42:22,290 --> 00:42:27,160 Below, trucks and trailers with no contact for thirty days. 338 00:42:27,160 --> 00:42:35,010 Starting the procedure sends notice one to the driver by message, tells the fleet, and gives you a notice to print. 339 00:42:35,010 --> 00:42:48,490 Notice two follows after fourteen days, then the hand-over: to whom, their reference, and the legal basis you rely on, in your own words. KenYard keeps the record; follow the law that applies to you. 340 00:42:48,490 --> 00:42:56,790 When the driver or the owner gets in touch, record the contact: the procedure stops, and the thirty days start again. 341 00:42:56,790 --> 00:42:59,770 Settings 342 00:43:00,080 --> 00:43:13,010 All of this is in Settings: messages on or off, each message, its hours and your own words; the overstay hours; the days before a vehicle counts as abandoned, and between notices. 343 00:43:14,030 --> 00:43:17,390 Incidents, and the shift handover. Theft, siphoning, accidents, fires and fights with photos and the OB number; one guard's shift handed to the next 344 00:43:17,390 --> 00:43:24,970 At the gate, the guard records an incident: a theft, fuel siphoning, an accident, a fire or a fight. 345 00:43:24,970 --> 00:43:32,500 What happened, in their own words, where, the plates involved, photos, and the police OB number, now or later. 346 00:43:32,500 --> 00:43:38,180 The guard on duty is recorded with it, and the manager and the owner are told. 347 00:43:38,180 --> 00:43:41,030 The shift handover 348 00:43:41,260 --> 00:43:53,800 At the end of the shift the guard hands over. KenYard lists what the next guard takes on: the trucks and trailers on site, held trucks, what is still open, this shift's incidents, and the cash. 349 00:43:53,800 --> 00:43:58,380 The guard counts the cash and leaves a note for the next guard. 350 00:43:58,380 --> 00:44:06,470 A cash difference above the yard's limit, five hundred shillings unless you set another, is raised for the owner as well. 351 00:44:06,470 --> 00:44:11,620 The next guard sees the handover waiting, checks it, and accepts it. 352 00:44:11,620 --> 00:44:19,450 Anything that does not match is written down. It is a note, not a hold, and nobody accepts their own handover. 353 00:44:19,450 --> 00:44:22,330 In the yard 354 00:44:22,650 --> 00:44:27,680 In the yard window, every incident is listed with its OB number. 355 00:44:27,680 --> 00:44:36,170 The OB number can be added later, a plate put on the watch list, and a supervisor closes the incident with how it ended. 356 00:44:36,170 --> 00:44:41,950 Handovers keeps each one: who handed over, who accepted it, and what was noted. 357 00:44:41,950 --> 00:44:44,940 The enforcer 358 00:44:45,160 --> 00:44:50,210 The enforcer sees every yard's incidents, and changes none of them.